Telecaller Executive (2+ Years Experience)

We are looking for a confident and result-oriented Telecaller Executive with 2+ years of experience in customer communication, lead generation, and sales coordination. The ideal candidate should have excellent communication skills and the ability to handle customer interactions professionally.

Key Responsibilities

• Make outbound and receive inbound calls professionally
• Handle customer inquiries and provide accurate information
• Generate and follow up on leads for sales or services
• Maintain customer records and update CRM/data regularly
• Explain company products and services clearly to clients
• Coordinate with sales and support teams for smooth communication
• Achieve daily and monthly calling targets
• Build and maintain positive customer relationships
• Resolve customer issues and escalate when required

Requirements

• Minimum 2 years of experience as a Telecaller or Customer Support Executive
• Excellent verbal communication skills in Hindi and English
• Good convincing and negotiation skills
• Basic computer knowledge and familiarity with CRM tools
• Ability to work in a target-driven environment
• Strong interpersonal and problem-solving skills
• Professional attitude and positive behavior

Preferred Skills

• Experience in sales, customer support, or lead generation
• Knowledge of MS Excel and data handling
• Ability to manage multiple customer interactions efficiently
• Experience in IT, real estate, or service-based industries (preferred)

Job Type

• Full-Time / Work From Office / Remote (Customize as needed)